Shipping Information

Shipping FAQs

Consumer Orders

$11.99 for orders under $50

Free shipping for orders over $50

*Note: These rates only apply to orders within the contiguous U.S. and not for shipment to Alaska, Hawaii, Puerto Rico or other U.S. territories. These orders require additional shipping charges not calculated by the website. Please contact LorAnn Customer Service at 800-862-8620 to place your order and to obtain a shipping quote.

Business Orders

Current ground shipping rates for orders under $750

Free shipping for orders over $750 of qualified items.  Free Freight offer is only valid for ground shipments within the continental U.S.

*Note: The Free Shipping offer excludes liquids in gallon and larger sizes, and 10 pounds (4.5 kilo) or larger of dry ingredients and waxes. For orders over $750 that include an excluded item, freight charges are calculated on the excluded items only.

If your order does not qualify for our free freight policy, shipping charges will apply and are based on the weight of the order and the destination address. Most orders ship via UPS (United Parcel Service) standard ground services. Larger orders may be shipped on a pallet using a common carrier. Remember, while there are no minimum orders, shipping rates for very small orders may seem high! (With UPS, a 10-pound package is only slightly more expensive than a 1-pound package). If a lift-gate is needed for delivery, extra charges may apply.

LorAnn Oils encourages every order, large or small. Order often and as needed.

Customers may elect to pay for shipping using their own UPS or Fed Ex account numbers. If you intend to use your own UPS or Fed Ex account our customer care team must verify your information before enabling this option for web orders. Alternatively, you may place your orders directly with a LorAnn Customer Service Representative via phone, fax or email.

*Note: If the shipping account number provided to us is invalid at the time of order delivery, any charges incurred by LorAnn will be invoiced to the customer.

The website does not offer expedited shipping options such as next day air, 2-day air or Saturday delivery. Next-Day air requests must be phoned in prior to 2:00 pm EST. All expedited shipping charges are the responsibility of the purchaser. Please contact LorAnn Customer Service at 800-862-8620 to arrange for these options.

*Note: Due to heightened security precautions regarding air shipments, a number of LorAnn products cannot be shipped via air. Your LorAnn Customer Service Representative will be able to identify those products and assist you with your expedited order requests.

We can easily accommodate shipments to the 48 contiguous states.


P.O. Box and APO Addresses

LorAnn does not ship products via the U.S. Postal service and cannot ship to Post Office Boxes or to APO addresses.


Shipments to Alaska, Hawaii and Puerto Rico

The website does not accommodate orders shipping to Alaska, Hawaii and Puerto Rico. We apologize for the inconvenience and ask our valued customers in those states to contact Customer Service directly with their orders.


International Retailers and Manufacturers (or) International Wholesale Customers

The website does not accommodate orders for our international customers. Please contact us directly to place your orders. If you are an International Businesses interested in opening an account with LorAnn, please see the International Inquiries section of the website.

We make every effort to ship orders quickly. Please note, orders placed on weekends and holidays are worked on the following business day. Similarly, orders placed after 3:00 pm EST on weekdays will be received by our production staff the following business day.

Large orders can take longer to produce and ship, so order accordingly. If an order will be delayed or can’t ship complete, we will make every effort to contact customers directly.